Policies

Policies

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This deposit is fully refundable upon check out as long as there has been no damage to the property. A security deposit of 100 USD must be placed on a valid credit card or debit card (no prepaid cards) and cannot be paid in cash. The deposit will be charged at the time of check-in. If there are no damages, the deposit will be released back to the card at check out. This deposit usually takes 3-5 business days to be placed back on the card. Please contact the property for details. The resort fee plus tax includes the following: - WiFi (unlimited connections) - Heated pool/ hot tub access - Pool Cabana Access - Two bottles of water daily - Gourmet coffee in the lobby - Local and toll-free calls - In room coffee - Free parking - Free baggage storage - Fax/boarding pass services - Extended cable channel lineup - Free newspaper

Ellis Island Hotel Casino & Brewery Main image
Ellis Island Hotel Casino & Brewery

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